Friday, May 3rd, 2013
On May 4th, at 8:00PM, our Internet Service Provider would like to schedule two hours to migrate our services off of some systems and on to others. They do not anticipate the cut over to take more than a few minutes, but are scheduling the entire two hours.
Thursday, April 18th, 2013
HIPAA WEBINAR AVAILABLE!
Complying with the HIPAA Omnibus Final Rule
Don’t miss this FREE Webinar offered by Total Medical Compliance.
Click any link below to register for the desired date and time:
Wednesday, May 29, 2013 2:00pm – 4:00pm EST
Tuesday, June 25, 2013 9:00am – 11:00am EST
HIPAA Privacy and Security Rules, as required by HITECH, were published in the Federal Register on January 25, 2013. While the compliance date for the majority of the changes is September 23, 2013, the time is NOW to begin to evaluate what your practice must do to come into compliance with the mega rule and to develop a plan of action.
This webinar will discuss the major changes required by the update and will include the following topics:
- Breach – The definition no longer includes determination of “harm” but the assumption that any impermissible use or disclosure of protected health information (PHI) is presumed to be a breach unless through a risk analysis it is determined there is a low probability the PHI has been compromised. This is a SIGNFICANT change impacting the handling of potential breach incidents.
- Business Associates – Contracts will need to be updated to include several items outlined in the regulations. Additionally, subcontractors of business associates must now come into compliance with the regulations and including a written contract.
- Notice of Privacy Practices – NPP will need to be updated to include language specifically related to use and disclosure, patient rights, and breach notification. Will you need to redistribute your NPP once it is updated? Join us to find the answer.
- Restriction Requests – When patients pay for out of pocket for care provided they could request their healthcare provider not to share the information with their health plan. This restriction must be accepted.
- Marketing – Clear definition of marketing has been provided which includes guidance on obtaining patient authorization prior to any marketing activities.
“Much has changed in health care since HIPAA was enacted over fifteen years ago. The new rule will help protect patient privacy and safeguard patients’ health information in an ever expanding digital age.” Kathleen Sibelius, HHS Secretary
Continuing Education
Total Medical Compliance is an ADA CERP Recognized Provider and designates this activity for 2.0 continuing education credits
Friday, April 12th, 2013
On Sunday, April 14th, we will be performing emergency maintenance on the servers that host Walrus, OrthoTrac, and Kodak Orthodontic Imaging. These applications will be unavailable between 12PM and 4PM CDT.
We apologize for any inconvenience this may cause.
Tuesday, March 9th, 2013
Abbey Road issues have been resolved.
Updated: 9AM CDT
Some users are receiving an error message when running some reports on Abbey Road. We are aware of the issue and are working to resolve it as quickly as possible.
This message will continue to be updated until the issue is resolved.
Last update: 4:45PM CDT
Thursday, March 28th, 2013
Monday, March 12th, 2013 - Procurement Satisfaction Survey Monday, March 4th, 2013 - Introducing OSI Interactive
If you have not yet completed the Procurement Satisfaction Survey, please click the link below and take our brief survey by Friday March 15th at 6pm PDT:
Survey Link http://form.jotform.us/form/30555421491147
Thank you. Your input is important to us.
OSI Interactive, is a new business study club site established exclusively for the OrthoSynetics member community. The site was created for doctors to exchange ideas and discuss key areas of practice operations amongst peers and OrthoSynetics experts.
The Introductory Webinar Recording is Now Available
Current topics of discussion:
- Best methods to solicit online patient reviews
- Process for same day starts
- Opportunities for OSI doctors to agree on a subset of manufacturers to allow OSI to negotiate a better price
Friday, March 1st, 2013 - Credit Card Processing
Credit Card processing is back online. Please contact Tech Support at 877-871-6140
if you continue to have issues with credit card processing or auto-payments. We will continue to monitor the situation and will update accordingly.
12:19 AM CST
We are still experiencing issues with credit card processing. We are in the process of validating credit card transactions that were posted this morning.
11:51 AM CST
We are still working on this issue. In order to prevent cards from processing without the proper approval status we have turned off the credit card service. All cards that have been processed this morning will be researched and corrected if necessary.
11:10AM CST
Some credit cards are working but not all are processing properly. We are continuing to work on the issue.
9:45AM CST
Our credit card processing system is currently down. There is currently no ETA. We will update this message every 30 minutes until the issue is resolved.
8:55AM CST
Tuesday, February 26th, 2013 - Procurement Satisfaction Survey
Doctors and Staff,
As most of you are aware, I am the new Procurement Director at OrthoSynetics. During my first few months in this position, I have been internalizing the procurement processes and systems, and evaluating our relationships with the many Suppliers. I believe I now have a good understanding of the many productive services we provide as well as some areas of opportunities. A major part of any evaluation though, is to get input from your customers, in this case you and your staff.
The link below is a Satisfaction Survey that I would request you and your offices complete. It will take less than 5 minutes and is completely anonymous. I will request this sort of feedback in the form of surveys at minimal annually and initially, probably more often. I believe open and often communication is imperative to a successful procurement organization.
I look forward to the opportunity of meeting each of you. In the meantime, I appreciate the input you will provide via this survey.
Thank you in advance !
John O’Brien
Procurement Director
3850 N. Causeway Blvd., Suite 800
Metairie, LA 70002
504-620-1282
Friday, February 22nd, 2013 - OSI Interactive Study Club Launch
OSI welcomes our Doctors to the new OSI Interactive Study Club!
Friday, February 15th, 2013 - The Financial Presentation
Wednesday, February 13th, 2013 - Scheduled Maintenance
On Sunday February 17th, from 12PM to 5PM CST, we will be performing emergency maintenance on the system that hosts X-Ray Images and Documents for OrthoTrac offices. Only those offices that have hosted images and documents will be affected by this outage. No other offices or systems will be impacted.
Wednesday, February 13th, 2013 - Complying with the HIPAA Omnibus Final Rule: You CAN Be Successful!
Don’t miss this FREE Webinar offered by Total Medical Compliance.
Click any link below to register for the desired date and time:
HIPAA Privacy and Security Rules, as required by HITECH, were published in the Federal Register on January 25, 2013. While the compliance date for the majority of the changes is September 23, 2013, the time is NOW to begin to evaluate what your practice must do to come into compliance with the mega rule and to develop a plan of action.
This webinar will discuss the major changes required by the update and will include the following topics:
- Breach – The definition no longer includes determination of “harm” but the assumption that any impermissible use or disclosure of protected health information (PHI) is presumed to be a breach unless through a risk analysis it is determined there is a low probability the PHI has been compromised. This is a SIGNFICANT change impacting the handling of potential breach incidents.
- Business Associates – Contracts will need to be updated to include several items outlined in the regulations. Additionally, subcontractors of business associates must now come into compliance with the regulations and including a written contract.
- Notice of Privacy Practices – NPP will need to be updated to include language specifically related to use and disclosure, patient rights, and breach notification. Will you need to redistribute your NPP once it is updated? Join us to find the answer.
- Restriction Requests – When patients pay for out of pocket for care provided they could request their healthcare provider not to share the information with their health plan. This restriction must be accepted.
- Marketing – Clear definition of marketing has been provided which includes guidance on obtaining patient authorization prior to any marketing activities.
“Much has changed in health care since HIPAA was enacted over fifteen years ago. The new rule will help protect patient privacy and safeguard patients’ health information in an ever expanding digital age.” Kathleen Sibelius, HHS Secretary
Continuing Education
Total Medical Compliance is an ADA CERP Recognized Provider and designates this activity for 2.0 continuing education credits
Wednesday, February 13th, 2013 - Introducing OSI Interactive
Live Webinar: Friday, February 22 @ 12pm CST
Please join us as we introduce OSI Interactive, a new business study club site established exclusively for the OrthoSynetics member community. The site was created for doctors to exchange ideas and discuss key areas of practice operations amongst peers and OrthoSynetics experts.
Presented by: David Marks, Toby Buckalew & Dr. Yan Kalika
Register Now:
https://orthosyneticsevents.webex.com/orthosyneticsevents/onstage/g.php?t=a&d=667674146
Metairie Office Availability - Tuesday 12 Feb
The Metairie corporate office will be closed on Tuesday, February 12th so that our employees may enjoy the Mardi Gras holiday with their family. Helpdesk support and the financial services call center will be available. You may contact the Dallas corporate office at (877) 875-7408 or if you have an operational emergency, please contact the department head via e-mail. They will contact you as soon as possible.
Tuesday, January 22nd, 2013 - Insurance Educational Series!
Thursday, December 20th, 2012 - Newly Certified!
| Congratulations to the following team members, who are officially certified in Mastering the Fundamentals. Each team member completed all five courses in the OSI Fall Educational Series, Mastering the Fundamentals |
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Araceli
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Rodriguez
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Dr. Badii
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Migdalia
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Gomez
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Dr. Elizabeth Robles
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Terri
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Pope-Wright
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Dr. Eric Echols
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Agnes
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Stubbs
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Dr. Eric Echols
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Cassandra
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Miller
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Dr. Ford Cooper
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Mary
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Johnson
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Dr. Jana T McQueen
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*Jeannene
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Sailor
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Dr. Jana T. McQueen
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Carole
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Burgess
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Dr. Janet Allwood
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Sheila
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Costello
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Dr. Janet Allwood
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Erika
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Camacho
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Dr. John C. Martin
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Teri
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Morris
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Dr. John C. Martin
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Jan
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Ricker
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Dr. John C. Martin
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Wendy
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Ward
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Dr. John C. Martin
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Donna
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Addleman-Russell
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Dr. Joseph Jackson
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Kristin
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Bowman
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Dr. Joseph Jackson
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Lacee
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Jensen
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Dr. Joseph Jackson
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Kathy
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Rogers
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Dr. Joseph Jackson
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Sandra
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Huntington
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Dr. McQueen
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Peggy
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Lengling
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Dr. Ngantung Vonny
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Sheryl
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Bonilla
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Dr. Peggy Augustine
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Zebrina
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Jarmon
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Dr. Peggy Augustine
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Susan
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Dodson
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Dr. Sheila Birth
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Kathy
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Hellmann
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Dr. Thomas Woodard
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Ila
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Kennedy
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Dr. Travis Kimathi
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For information on certification, please contact Jamie Hagen, at jhagen@orthosynetics.com
HIPAA WEBINAR AVAILABLE!
Complying with the HIPAA Omnibus Final Rule
Don’t miss this FREE Webinar offered by Total Medical Compliance.
Click any link below to register for the desired date and time:
HIPAA Privacy and Security Rules, as required by HITECH, were published in the Federal Register on January 25, 2013. While the compliance date for the majority of the changes is September 23, 2013, the time is NOW to begin to evaluate what your practice must do to come into compliance with the mega rule and to develop a plan of action.
This webinar will discuss the major changes required by the update and will include the following topics:
- Breach – The definition no longer includes determination of “harm” but the assumption that any impermissible use or disclosure of protected health information (PHI) is presumed to be a breach unless through a risk analysis it is determined there is a low probability the PHI has been compromised. This is a SIGNFICANT change impacting the handling of potential breach incidents.
- Business Associates – Contracts will need to be updated to include several items outlined in the regulations. Additionally, subcontractors of business associates must now come into compliance with the regulations and including a written contract.
- Notice of Privacy Practices – NPP will need to be updated to include language specifically related to use and disclosure, patient rights, and breach notification. Will you need to redistribute your NPP once it is updated? Join us to find the answer.
- Restriction Requests – When patients pay for out of pocket for care provided they could request their healthcare provider not to share the information with their health plan. This restriction must be accepted.
- Marketing – Clear definition of marketing has been provided which includes guidance on obtaining patient authorization prior to any marketing activities.
“Much has changed in health care since HIPAA was enacted over fifteen years ago. The new rule will help protect patient privacy and safeguard patients’ health information in an ever expanding digital age.” Kathleen Sibelius, HHS Secretary
Continuing Education
Total Medical Compliance is an ADA CERP Recognized Provider and designates this activity for 2.0 continuing education credits