Sunday, December 21, 2014    
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Thursday, December 18, 2014 - Dallas - Limited Staff

As Orthosynetics shows its appreciation for its employees over the holidays, there will be limited staff availability in the Dallas office on the afternoon of Thursday, December 18, 2014.

Wednesday, December 10, 2014 - American Orthodontics

*IMPORTANT*:  American Orthodontics will be closing for inventory soon. The last day to place an order that will ship before they close is Tuesday, December 16th. Orders placed after December 16th will not ship until January 2nd!!!!  Other suppliers will also be implementing their holiday schedules this month, so please place your orders soon and order enough to last the remainder of the month so that you don’t run out of supplies. Thank you and happy holidays from your OSI Purchasing Department.

 

Monday, December 8, 2014 - PPS

We are experiencing an issue with a security certificate on the PPS server.  This security certificate encrypts connections for secured communications with this server.  Users may see a pop-up or message noting that there is a problem with the certificate.  Click the Accept or Continue buttons to continue to the site.  The session will still be encrypted.

When you attempt to access a server with a problem certificate, you may instead receive an error.  In Internet Explorer, it will say, “There is a problem with this website’s security certificate.  This organization’s certificate has been revoked.”  In Google Chrome, it may say, “Your connection is not private.  Attackers might be trying to steal your information…”

If you are given the option to continue anyway, please do so.  There is no risk in continuing and the connection will still be encrypted.  If you do not have the option, please follow the work-around steps below.

For those users unable to get to a secured Orthodon.com site due to a security certificate revocation warning, you can bypass the revocation check in IE (Internet Explorer) using the steps below so you may continue to reach those sites impacted by the security certificate issue.  This should be considered a temporary work-around and should be re-enabled after the issue is resolved.   

1) Open Internet Explorer

2) Got to the TOOLS menu (if you have hidden menus, hit ALT+T on your keyboard to open it).

3) Click on INTERNET OPTIONS

4) Click on the ADVANCED tab

5) In th list, scroll to the very bottom and work backwards.  Find the checked box marked, "Check for server certificate revocation" and uncheck that box.

6) Click APPLY

7) Click OK

Unfortunately, as of May 7th, 2014, this process is no longer available in Google Chrome – you will need to use Internet Explorer.

These errors are caused by a mismatch on the security certificate issued to our servers by GoDaddy.  There are two halves of a security certificate, one half is installed on the server and a matching half is held by a trusted third party (GoDaddy in this case).  The two halves are used to verify the server’s authenticity and to encrypt communications between the client (you) and the server.  When they do not match, or one side indicates an issue with the other half, errors such as this occur. 

We are working with GoDaddy to obtain an implement a fix for the issue and will update everyone when that is in place and tested.

 

Sunday, October 26th, 2014 - System Maintenance

 

On Sunday, October 26 between 12:30 PM and 5:00 PM CST, Orthosynetics’ Netadmin team will be performing system hardware upgrades.  During this time, most application functionality will be unavailable.  We apologize for any inconvenience.

 

 

Monday, October 20th, 2014 - Protecting workers & communities from Ebola

 

It is important to recognize that Emergency Departments, Urgent Care, Primary Care and Pediatric Care facilities may be among the first to manage EVD if the virus spreads in the United States. The symptoms range from mild to severe depending on disease progression and the ability of the patient to fight the virus. Raising awareness of risk factors for Ebola infection and protective measures individuals should take is an effective way to reduce transmission of the diseases.

 

For dental practices, the ADA has contacted the CDC for guidance and as with any other healthcare facility screening of patients with symptoms of EVD is critical. Likelihood of presentation in a dental practice is low, but awareness is critical for all healthcare providers. At this time the recommendation remains to follow basic infection control practices.

 

If you have not done so, consider placing a notification in your patient reception area asking patients to notify your staff if they or their family members have recently traveled to West Africa. Communication is critical with patients and between team members.

 

 

Please take a few moments and read this update on Ebola and in healthcare practices from Total Medical Compliance Click Here.

 

 

 

 

Monday, September 22nd, 2014 - Introducing Citi Health Card

 

 

Wednesday, August 6th, 2014 - Save the Date!

2015 Synetics Summit

March 5-7, 2015

Loews Miami Beach

More information to come!

 

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